Wednesday, February 12, 2025

Transforming Leadership Into Teamship: The Power Of Co-Elevation





For decades, business has elevated the role of the leader. But our research with more than 3,000 teams reveals a stark reality: traditional leadership approaches leave leave billions of dollars of shareholder value on the table. When teams adopt what I call "Co-elevation" – a commitment among teammates to win together and push each other higher – they see dramatic results. A 79% increase in candor, a 46% increase in collaboration, and a 44% increase in accountability. Yet only 15% of teams achieve this standard. As my new book "Never Lead Alone" reveals, when organizations need to transform, the solution isn't more leadership – it's shifting from leadership to teamship.

The impact can be immediate and dramatic. One venture capital CEO I worked with recently recovered 30% of his time while pursuing a moonshot 10x growth goal. The breakthrough came when he shifted from hub-and-spoke leadership to Co-elevation. This isn't just delegation or empowerment; it's a fundamental reimagining of how teams work together, combining new behavioral commitments with modern collaborative processes and tools. As he put elegantly described, he had hired a team of stars, he needed them to work like a constellation.

Co-elevation is achieved through simple, targeted practices that turn culture change from an abstract goal into clear daily assignments. These high-return practices – from "Stress Testing" initiatives to uncover unseen risks, to "Sprint Reviews" that create peer-to-peer accountability – become team habits that sustain the transformation. When paired with modern collaborative technologies and agile processes, these practices create a new operating system for teamwork.

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Saturday, February 8, 2025

Resilience in leadership: Navigating challenges and inspiring success

 



The modern business landscape is marked by uncertainty, complexity, and ambiguity, rendering it exceedingly challenging for organisations to navigate. Businesses today are affected by both global and domestic developments, where adapting to an ever-changing landscape becomes paramount. It is in these tumultuous times, that one quality of a company’s leadership determines the future of the organisation: Resilience.

As the world grappled with unprecedented health and socioeconomic challenges during the pandemic, resilient leaders emerged as beacons of stability and strength. From rapidly shifting business models to implementing remote work policies and navigating supply chain disruptions, leaders faced a multitude of complex decisions amidst uncertainty. The pandemic underscored the importance of resilience as a defining trait for effective leadership in times of crisis, reinforcing the need for leaders to cultivate this quality as they navigate the challenges of the future.

Cultivating resilience and its broader implications

Research shows that cultivating resilience is a long and arduous journey that requires self-awareness, emotional intelligence, and a relentless commitment to personal growth. A great example of this quality and a leader I admire greatly is Jensen Huang, President of Nvidia, which is now one of the most valuable companies in the world with a market cap of more than $2 trillion.

As Huang describes quite candidly in many interviews, his early years and the hardships he endured helped him build resilience, where he learnt to brush things off and move on no matter how difficult the situation was. While addressing the grad students at Stanford Graduate School of Business, Huang revealed that “I wish upon you ample doses of pain and suffering,” as he believes great character is only formed out of people who have suffered. These experiences have not only helped Huang develop a robust management style but have also helped him approach any problem with the mindset of “How hard can it be?”

While Jensen’s life exemplifies the importance of hardships and suffering, resilience isn't limited to overcoming hardships; it's also about innovation and adaptability in leadership. Beyond crisis management, resilient leaders drive change and inspire confidence by navigating challenges with inventive strategies across the value chain. Resilience helps leaders cope with the demands of their roles and maintain their mental and emotional well-being, reducing the risk of burnout and fostering a healthy work environment. They also actively take on difficult tasks to inspire their peers and team members, reassuring them of their reliability and accountability. This fosters trust within the organisation, as employees look to them for guidance and stability.
Resilience in the Indian business context

Take the Indian market into consideration, where the business environment is utterly complex and the competition is unsurmountable, making resilience an imperative characteristic for any business leader. Right from getting into a great college to landing a great job, the immense competition faced by Indian aspirants drives them towards building resilience early on. It is the emergence of eminent leaders from all walks of life such as President of India - Ambani, Murmu, Dr. Abdul Kalam, Dhirubhai Ambani, Narayana Murthy, and Kiran Mazumdar Shaw, amongst others, who stood resolute in the face of adversity and emerged resilient!

For organisations aiming for long-term success, cultivating a culture of resilience is crucial. Leaders like Jensen Huang, who instil a sense of perseverance in their teams and lead by example, enable them to navigate high-pressure situations confidently. Resilience is crucial for leadership today, as it allows leaders to navigate uncertainty, overcome challenges, inspire their teams, and build a sustainable future for their organisations.

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Saturday, February 1, 2025

Why Is Communication Important in Leadership?






Intentional Communication for Enhanced Productivity

When it comes to enhancing productivity, Getchell points out that communication plays a vital role in setting clear expectations and defining what productivity looks like. Leaders must articulate specific outcomes and provide the necessary resources and support to achieve them. Vague notions of productivity can lead to confusion and misalignment, so it’s essential for leaders to be precise and clear in their communication.

Getchell notes that effective entrepreneurial leaders use communication to translate broad goals into actionable tasks and measurable outcomes. By defining key performance indicators and metrics, leaders can ensure that their teams understand what is expected and how their efforts contribute to the organization’s success.

Building Trust Through Transparency

Whether trying to boost their team’s visibility or motivate their own employees, leaders need the audience’s trust to ensure their communication is effective. To build that trust, transparency and integrity in leadership is crucial. Without it, teams can feel disconnected from the decision-making process, leading to a lack of engagement and trust.

“That doesn’t mean involving everyone all the time on everything, but it does mean making sure that people understand how decisions are made so that they have a sense of trust and belief in those decisions,” Getchell said.

The Role of Communication in Leadership

As leaders navigate the complex landscape of the modern workplace, communication is not just a tool, it’s a cornerstone. Yet, many leaders are unsure about what makes communication, whether written, spoken, or visual, effective in a successful organization.

Kristen Getchell, associate professor of business communications at Babson College, shares the key reasons why communication is important in leadership and how leaders can ensure their communication skills are relevant and impactful.

Why Is Communication Important in Leadership?

Communication is important in leadership because it unifies teams around a shared purpose. Effective leaders inspire and motivate their teams by clearly detailing their vision and the path to achieve it. Effective communication creates a sense of belonging and purpose, making each team member feel valued and integral to the collective success.

“The best leaders are able to help people see the future and make that future concrete,” Getchell said. “They also help people understand how the team will reach that future, and why each team member’s role is so important.”

Getchell, who also co-authored Business Communication: A Problem-Solving Approach, added that effective communication fosters collaboration while maintaining the human touch in an increasingly digital world. By prioritizing clear, intentional, and empathetic communication, leaders can build stronger, more resilient teams and drive their organizations toward success.

Characteristics of a Good Communicator

So, how can entrepreneurial leaders improve their communication skills and ensure they are delivering a clear, trusted message that will motivate their audience? Getchell detailed some qualities of good communication:

Active Listening: A good communicator listens attentively, not just to words but also to non-verbal cues and context. Active listening involves understanding not just what is being said, but how it’s being said, and considering the broader context of the conversation.

Clarity: Communicating with clarity and precision ensures messages are understood without ambiguity. Effective communicators avoid jargon and are specific in their language, ensuring that their messages are easily understood.

Integrity: Consistent and honest communication builds credibility and trust over time. Effective leaders ensure their words match their actions, reinforcing their message and maintaining integrity.

Empathy: Empathy allows communicators to connect with others on an emotional level, fostering trust and understanding. By understanding and addressing the emotions of others, communicative leaders create a collaborative environment and encourage a culture of open and honest dialogue.

Adaptability: Being adaptable in communication allows for effective interaction across different platforms and situations. Good leaders are open to constructive feedback and adjust their communication style based on the audience and context, whether in person, virtually, or in hybrid settings.

Inspiring and Motivating: The ability to inspire and motivate through communication helps to galvanize teams and drive action. Effective communicators convey a compelling vision and motivate others to engage and take action toward shared goals.

Prioritize the Audience

Getchell stresses that effective communication starts with prioritizing the audience’s needs. Leaders often communicate with the intent of achieving specific outcomes, whether it’s to build positive professional relationships or persuade others to take action.

In a professional setting, especially in today’s virtual environments, communication must be clear, concise, and tailored to the audience’s needs to be effective.

The challenge, according to Getchell, is that we are often too focused on our own needs rather than on the needs of the audience. Effective communicators, therefore, are those who can prioritize their audience and tailor their message to be compelling and relevant.

“The best communicators understand what they’re up against in terms of fleeting attention spans. That’s why good communicators know that people really need to understand the ‘why,’ ” Getchell said. “People want to know why they need to do something.”

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